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Frequently asked questions
Straight answers about the loan-transfer service, fees, lender approval, documents, privacy and what happens after you apply.
What does ypaymore do?
You show us the personal loan you already have from a licensed lender. We verify the rate and evidence, then take the facts to lenders we work with.
Who is ypaymore for?
This first service is for people in Singapore who already have a personal loan from a licensed lender and want to check another option without committing to switch.
How does the 1% lower rate work?
For qualifying loans, our aim is to find an option around 1% lower than your verified current rate. Terms and conditions apply. Any option is subject to the licensed lender’s approval, eligibility, validity, and final terms. This is not guaranteed.
Does ypaymore charge me to check?
You do not pay ypaymore to check for an option. If you take up an offer, the lender may pay ypaymore a referral fee. The lender’s own fees and terms may still apply.
What information may be needed?
The journey may request your current rate, monthly repayment, balance, remaining tenure and supporting documents such as your current loan contract or MLCB report. Send documents only through the approved secure journey when it is available.
Why does the application start with Singpass?
Singpass confirms your identity. If Myinfo is available and you consent, selected approved details may be shared. Singpass does not approve a loan or guarantee an offer.
What happens after I apply?
ypaymore reviews the information provided and may ask for clarification. If a licensed lender confirms an option, you see the rate, repayment, fees, conditions and validity before deciding.
Do I have to accept an option?
No. Your current loan stays unchanged unless you choose to take up a new offer.
How should I send sensitive documents?
Do not send a loan contract, MLCB report, Singpass details or identity information through social media, ordinary email or WhatsApp. Use only the path shown in the approved journey.
How do I report a scam or impersonation?
Stop communicating, do not transfer money or share credentials, and use the official contact and anti-scam pages on this site. Verify any licensed lender against the Ministry of Law list.
Ready to start?
For qualifying loans, our aim is to find an option around 1% lower than your verified current rate.
Terms and conditions apply. Any option is subject to the licensed lender’s approval, eligibility, validity, and final terms. This is not guaranteed.